In the face of the Digital Transformation Era, rethinking work models to generate more value for customers and stand out from the competition has become fundamental.

By adopting Agile, you are already investing in safer change management. Explore this further with us in the following article and infographic.

There is no exact recipe, but success leaves its mark – and companies that best perform and deliver digital go through what we call the Digital Circle: a feedback process composed of Consumer Behavior, Journeys, Big Data, and Experiences.

Brick-and-Mortar stores are making a comeback! But not as we know them. Read on to see the adaptations physical stores have had to make to adjust to the ever-evolving digital retail world.

When it comes to data, most companies think that more is always better, but that couldn’t be further from the truth. The reality is that most companies lack the digital maturity necessary to take full advantage of the data at their disposal. That’s where Data Analytics comes into play.

The pandemic demanded intense structural change within the corporate world, significantly transforming the way the companies and employees work.

Remote transformation, new technologies, and the so-called “skills of the future” announce a single path in terms of relevance, competitiveness, and profitability: the path 
of change. 

The value of innovation for business is unquestionable. In the digital world, more than fostering a competitive advantage, incorporating innovation processes into the business has become essential for survival.

Learn how to ensure good innovation management in your company through metrics and accurate indicators.

 The so-called “new normal” and its terminology, no longer exists. What exists is the present, what exists is the “now”. In this now, we never talk about paradigm shifts or innovation, be them digital or societal transformations.

This moment and paradigm shift has been affecting companies globally and in all segments. However, the CPG sector has been directly impacted by its new consumers. Never before, has there been such a drastic change and so rapid, when it comes to personal habits and consumption.

The combination of data analytics and design thinking enabled further understanding and definition of specific consumer profiles using their CRM Database as a starting point.

In this article, you will understand what the ‘third place’ means and how Starbucks has made this philosophy an asset for their global success. 

If you’re interested in what the future might hold for retail, then we’ve got you covered with MJV’s Pocket Trends!

P&G, Microsoft, Epic Games (Fortnite), Walmart, and H&M are some of the giants that have joined Mark Zuckerberg’s Metaverse. But, why have these companies decided to join now, and what do these moves tell us about Customer Experience? Read on to find out.

Through a combination of human-centered approach, agile methodology, data science and technology