The definitive guide to implement them in your business

Do you have the feeling that you are talking to more bots lately? Yes, they are dominating the scene! Many companies already use the solution in their marketing, sales and service strategies.

Knowing this, we decided to prepare this special material: a complete guide to understand everything you need to know about chatbots. We will show the professionals involved with their creation, the metrics used, among many other things.

Download our Ebook now and learn everything you need to know about it!

What will you see in this content?

  • 01

    The world of bots

  • 02

    The main benefits of the tool

  • 03

    Meet the team that develops chatbots

  • 04

    How Design Conversation Works

  • 05

    Artificial intelligence, machine learning and chatbots

  • 06

    The key metrics for chatbots

  • 07

    Chatbots in practice

  • 08

    Bringing territory into innovation



"Many believe that Artificial Intelligence can solve all problems on its own, but it is precisely in the
continuous bot training that we develop their intelligence. To train it, we need data and
information - in summary, metrics."



MJV Technology & Innovation

With over 23 years of experience, MJV Technology & Innovation helps leverage business, foster innovation, and solve business challenges for some of the world’s largest companies.

With offices spread across Europe, the United States, and Latin America, our consultancy  has a multidisciplinary team  composed of more than 800 professionals, including designers, engineers, anthropologists, data scientists,  developers, entrepreneurs, advertisers, and journalists.

Our specialists aim to offer business intelligence to different market segments, proposing innovative solutions.

Our DNA carries on collaborative work, Design Thinking,

Agile Mindset and Sustainability, which guides our processes and projects.

MJV is structured around 4 pillars that work in complete synergy and always keep 

human-centricity at the forefront :

Technology Consulting

Development and implementation of personalized services in the areas of Business Analytics, IT, and Internet of Things (IoT).

Professional Outsourcing

Allocation of UX, UI, Marketing, and IT Professionals, with the strategic and operational monitoring of MJV, optimizing deliveries.

Digital Strategy

Development and Implementation of corporate strategy and User Experience, placing Digital Transformation as the guiding thread of the business

Business Innovation

Development and Implementation of innovative solutions to reduce costs, increase and generate new revenues, and develop new business models.